Shipping & Delivery

At Aurethé, we ensure your pieces arrive safely and elegantly. Review our dispatch protocols and delivery timelines below.

1. Shipping Methods

Every Aurethé piece is secured in our signature Emerald box prior to dispatch. In-stock orders are delivered nationwide within 3 to 5 business days. For Pre-Orders and exclusive Vault Drops, please allow up to 14 days for fulfillment. You can monitor your shipment via our Track Order page. For any address corrections, please contact our support team immediately before dispatch.

Order Processing & Cancellations

Orders are processed promptly to ensure a smooth delivery experience. If you need to cancel or modify your purchase, you may do so strictly within 12 hours of placing the order. Once this window has passed or the item has been dispatched from our vault, cancellations are no longer accepted, and our standard return policy will apply.

Shipping Fees

As of May 15, 2026, Aurethé is offering complimentary shipping nationwide. Once this exclusive offer concludes, standard delivery fees will be calculated automatically at checkout based on your city. Please note that return shipping costs for the 100-Day Eternity Guarantee claims remain the responsibility of the customer.

Exchange Policy

Exchanges are strictly governed by our 100-Day Eternity Guarantee. We offer a one-time replacement or store credit for eligible claims regarding natural plating fade. For any standard exchanges unrelated to the warranty, the jewelry must remain unworn, in pristine condition, and returned in its original Aurethé box within 7 days of delivery.

Global Delivery

At present, Aurethé collections are exclusively available for nationwide delivery within Pakistan. We are actively expanding our logistics network to accommodate our international clientele. Please subscribe to our Vault updates to be the first to know when global shipping is officially launched.